Last updated: June 24, 2025
Thank you for shopping at zaceun.com! We’re committed to getting your order to you quickly and efficiently. All our products are manufactured and printed from our factory in 13910 Bunratty Ave, Rosemount, MN 55068, United States. Below you’ll find all the details about our shipping process.
Order Processing
- The normal production time would take 24 – 48 hours (excluding weekends & holidays), to have your order ready for delivery
- This processing window allows you to make any changes to your order if needed
- Order Cut-Off Time: Orders placed by 2:00 PM (CST) will begin processing the same business day (Orders placed after the cut-off will be processed the next business day.)
Shipping Methods & Delivery Times, Shipping Costs
We ship using USPS, FedEx, and UPS with the following options:
United States (USA) Shipping
| Method | Delivery Time | Shipping Costs |
|---|---|---|
| Free Standard Shipping | 4 – 6 business days | Free for orders over $89 |
| Standard Shipping | 4 – 6 business days | $4.99 |
| Express Shipping | 2 – 3 business days | $8.99 |
Canada Shipping
| Method | Delivery Time | Shipping Costs |
|---|---|---|
| Standard Shipping | 5 – 7 business days | $5.99 |
| Express Shipping | 3 – 4 business days | $9.99 |
International Shipping (Outside USA & Canada)
| Method | Delivery Time | Shipping Costs |
|---|---|---|
| Standard International Shipping | 7 – 10 business days | $6.99 |
| International Express | 5 – 6 business days | $9.99 |
*Delivery times are estimates and may vary due to customs, weather, or carrier delays.
Order Tracking
- You’ll receive a tracking number via email within 24-48 hours of shipment
- Track your order by clicking the “Track” button in the header of our website
Lost or Delayed Packages
We do our best to ensure timely delivery. In rare cases of delay or lost shipments, we will:
- Resend your order at no additional cost, once confirmed lost by the carrier.
- Offer store credit or a discount coupon as a courtesy for the inconvenience.
Delays & Lost Packages
While we do our best to ensure timely delivery, unexpected delays may occur. If your package is lost or significantly delayed, we will:
- Offer a discount or coupon code as compensation
- Resend your order as soon as possible (if applicable)
Returns & Refunds
For details on returns, exchanges, or refunds, please visit our Returns & Refunds Policy.
Questions or Support?
If you have any other questions about our shipping policy or need assistance with your order, please do not hesitate to contact us via:
- Address: 13910 Bunratty Ave, Rosemount, MN 55068, United States
- Email: [email protected]
- Phone: +1 (651) 703-1111
- Form: Contact Us
- Support Hours: Mon–Sun: 8:00 AM-8:00 PM CST
Our customer support team is always ready to help you!